How do I return an item?
- Before returning an item please contact us at 210-446-0888 for an RMA number.
- Returning orders WITHOUT RMA numbers will not be processed.
- All returns are subjected to a 15% restocking fee and shipping shipping charges if applicable. These charges cannot me waived.
- Opened, installed, or used items are not accepted for returns.
- Modified or items that have been altered will not be accepted for returned.
- We are not responsible for return shipping damage.
- SMEDING DIESEL has the right to deny return requests.
- ALL ELECTRONIC ITEMS ARE NON-REFUNDABLE AND MUST BE RETURNED TO THE MANUFACTURE.
Steps to return an item.
- Contact us at 210-446-088 for an RMA number. Have your order number ready when calling.
- Place a copy of your invoice in the return shipment.
- Properly package all items to ensure they do not get damaged during shipment.
- Write your RMA number on the box and ship it back to us
28875 Interstate 10w
Boerne, TX 78006
- Be sure your carrier offers tracking numbers.
- Contact us once delivery is confirmed.
- Once delivered, returned funds should be expected within 5-15 business days.